Benefits:

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Salesforce Quality Analyst

Roles and Responsibilities:

· Identify and fix software defects and improve the quality of the Salesforce application and services.

· Analyze and understand Salesforce system requirements and features

· Design and execute detailed test plans and scenarios for intended functionalities

· Identify, record, and document thoroughly any bugs or errors found during testing

· Perform manual testing of Salesforce application and services
· Execute automated testing using test automation tools and scripts
· Assist in troubleshooting and resolving issues that arise during testing
· Work closely with the development team to ensure that the software meets the defined quality standards
· Verify the fixes of resolved bugs and ensure they function correctly without any side effects
· Communicate regularly with the project team to provide updates on the quality status of the project
· Perform regression testing when changes are made to the Salesforce system
· Contribute to the improvement of testing procedures and strategies

Requirements

· Develop and execute test plans to ensure that all objectives are met.
· Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the Salesforce service or product.
· Identify and remedy defects within the production process.
· Collaborate with Salesforce development team to ensure consistent project execution.
· Identify, isolate, and track bugs throughout testing.
· Identify any potential problems that users might encounter.
· Perform thorough regression testing when bugs are resolved.
· Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Preferred Experience and Skills

· Proven work experience as a Salesforce Quality Assurance Analyst or similar role
· Hands-on experience with Salesforce and other CRM software
· Experience in project management and QA methodology
· Ability to document and troubleshoot errors
· Working knowledge of test management software and SQL
· Excellent communication skills
· Attention to detail
· Analytical mind and problem-solving aptitude
· Strong organizational skills
· BSc/BA in Computer Science, Engineering or a related field

EEO Policy: Agility Technologies is an Equal Employment Opportunity employer. It is the policy of Agility Technologies to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

Pay Transparency Policy: In accordance with Presidential Executive Order 13665, Agility Technologies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Flexible work from home options available.

Compensation: $90,000.00 - $147,800.00 per year

Who We Are

We are a leading System Integrator and at the forefront of new exponential technologies – including Artificial Intelligence, RPA, and the Internet of Things. We help clients design the future-state of their business using Digital Cloud Solutions, and then we make IT real.

Agility Technologies Inc. is 8(a) SBA, GSA Schedule 70 registered, minority-owned a small business specializing in cloud implementation for Federal Agencies and Commercial customers. We are experts at IT Strategic Planning and Digital Transformation, Lean EA and BPM, IV&V, Application Development, and Program Management.

The ways companies can learn from and adjust to today’s crisis will deeply influence their performance in tomorrow’s changing world, providing the opportunity to retain greater agility as well as closer ties with customers, employees, and suppliers. Now is the time to move forward with Digital initiatives by adopting Next-Gen technologies.

OUR VALUES

Agility Technologies as the name suggests is an Agile organization that has created a cohesive community with a common culture. Cultural norms are reinforced through positive peer behavior and influence in a high-trust environment. We have creative problem solvers with critical thinking skills who are resilient and battle-tested. Our team members are always invited to share their ideas with the group through Brown bag sessions for peak performance to occur. We believe to minimize risk and succeed in a constantly evolving environment, the best way is to embrace uncertainty and be the quickest and most productive in trying new things.

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